Analysis
Sim Harris
TRANSPORT secretary Grant Shapps has come under fire from opposition politicians and unions for saying that franchised operators should be ‘paid when they run trains on time’.
He was being interviewed in the wake of an ORR announcement yesterday that a new punctuality measurement will no longer allow trains to be five or ten minutes late at their final destinations and yet still be considered ‘on time’. Instead, the margin for lateness will be just 60 seconds.
As reaction came in, there was some confusion over whether he was suggesting that franchise-holders should be deprived of payments when they do not meet performance targets, or that they should get bonuses for being punctual.
Mr Shapps was asked on Sky News whether giving franchises incentives to be punctual meant that they could lose their contracts for poor performance, or if bonuses were a possibility for on-time working.
He answered: ‘If you don’t run trains on time, don’t pay them. If you do, then do pay them. So it’s a pretty straightforward thing. What’s happening at the moment ... is they’re paid even when they don’t run trains on time and that is one of the reasons why we’ve ended up with a very dysfunctional system. It’s too fragmented.
‘It’s not working and people who take the train every day, as I’ve done for years, know that that’s the problem. So we can turn that all around by, I think, following these ideas that Keith Williams has and reward when they do the right thing and don’t reward them when they don’t do the right thing.’
In case you are wondering how those franchises which pay premiums to the DfT can be said to be ‘paid’ by the government at all, Mr Shapps had his answer ready. Not for the first time, the devil really was in the detail:
‘At the moment, a train company collects the fares and, as I’ve already mentioned, it doesn’t actually particularly matter, they’ll collect it whether the train runs on time or not. So, that we want to change. What I want to see happen instead is a new national body to collect all the fares themselves and then the train operating companies incentivised in the way that I said.’
If it could be done, it implies a huge change in the way that franchises are structured. Mr Shapps appears to be saying that all fares revenue would go to his new ‘national body’ and that each TOC would later receive their full share of the pot only if their trains had been sufficiently punctual.
Labour shadow transport secretary Andy McDonald responded: ‘The Conservatives have been forced to acknowledge that private train companies prioritise profits over delivering reliable and affordable services, but paying train companies extra for running services on time is absurd.
‘Nurses, teachers and police officers aren’t paid extra money to turn up on time to work. They do it because it’s their job and they care about the public. So why should private train companies be treated any differently?
‘That the transport secretary believes train companies aren't being paid enough to incentivise them to run trains on time demonstrates how broken privatisation is.’
(As a matter of record, what Mr Shapps had actually said was: ‘If you don’t run trains on time, don’t pay them. If you do, then do pay them,’ without mentioning additional payments.)
But in any case the RMT was also deeply critical.
General secretary Mick Cash said: ‘When even hard line Tories start openly admitting that private train companies are putting profits top of their priorities you know that the days of this rail racketeering are well and truly numbered.’
Although most of the attention has been directed at the alleged possibility of TOCs receiving bonuses for running on time (which, just to emphasise, Mr Shapps did not seem to be saying), the real bombshell was surely the creation of a new ‘Railway Revenue Authority’ which would act as a clearing house for all fares revenue, and which would only pass it on in full if each TOC had done a good job.
One further problem not discussed in Mr Shapps’ interview was Delay Attribution. At the moment, operators are already quite sensitive, with reason, about being blamed for delays which have been caused by Network Rail problems, or third party incidents such as trespassers or lineside fires. If they have to bid a temporary farewell to their fares after the money has been earned and collected, the idea of being penalised for a signal failure or a fallen tree will surely tighten the tensions of Delay Attribution even further.
Neither was anything said about the cost of maintaining a ‘Railway Revenue Authority’. Who would pay for that? The taxpayer or the TOCs?
How the whole idea of incoming fares being temporarily confiscated would sit with the directors and shareholders of each franchise-owning group remains to be seen, but the Department for Transport has had enough problems in recent years attracting bidders at all. Taking charge of all their fares revenue might be seen as the final straw – and we all know what happens to the camel then.